Winzio Privacy Policy — Your Data, Our Responsibility

Welcome to Winzio. This Privacy Policy explains in detail how your personal information is collected, stored, and used when you access the winzio.asia website and mobile app. Winzio believes that transparency is the foundation of trust.

By creating an account or using the platform, you are considered to have accepted this Privacy Policy. It's worth taking a moment to read through — it doesn't take long, and it may come in handy down the line.

This policy applies to all members using Winzio from Bangladesh. For any questions, contact us at support@winzio.asia.

Winzio collects information in two main ways — directly from you, and automatically through your use of the platform.

Directly Collected Data: At registration, your name, mobile number, email address, and date of birth are required. For KYC verification, a copy of your national ID or passport may be needed. Payment details such as your bKash or Nagad number are collected during transactions.

Automatically Collected Information: When you visit the site, your IP address, browser details, device type, and page visit history are logged automatically. This is necessary to maintain site functionality and ensure security.

• Information provided through the registration form.
• Documents uploaded for KYC verification.
• Information shared via support chat or email.
• Records of deposit and withdrawal transactions.
• Betting history and account activity.
• Cookies & Browsing Data.

Winzio uses your information only for specific, legitimate purposes — strictly within the scope stated at the time of collection.

Winzio does not share your personal information with third parties — however, there are a few limited exceptions you should be aware of.

• Payment Provider: Only the minimum information necessary is shared with payment gateways such as bKash, Nagad, or your bank to complete a transaction.
• Legal Authority: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Technology Service Provider: We work with trusted providers for hosting, cloud storage, and cybersecurity services — all of whom are contractually bound to comply with Winzio's privacy policy.
• Fraud Prevention: Specialized software is used to detect suspicious activity, which may involve limited processing of your data.

Outside of the cases listed above, your information is never shared without your explicit consent. Winzio makes no exceptions to this commitment.

Winzio ensures data protection at both the technical and administrative level. An SSL certificate alone is not enough — a multi-layered security framework is required, and that is exactly what Winzio has in place.

• SSL/TLS Encryption: All data transfers on the website and app are carried out through encrypted channels.
• Two-Factor Authentication (2FA): An additional verification layer can be added to your login.
• Regular Security Audits: Independent experts conduct regular system audits.
• Restricted Access: Staff can only access the data they need for their specific role — not everyone has access to all information.
• Suspicious Login Detection: Unusual login attempts are automatically blocked and the member is alerted.
• Data Backup: Regular backups are maintained in secure locations to ensure your data is never lost, even in the event of a system failure.

That said, no one can guarantee 100% security on the internet. That's why we encourage you to take precautions as well: use a strong password, log out after each session, and never share your password with anyone.

Cookies are small text files stored on your browser or device. Winzio uses cookies to keep the site running properly and to improve your experience.

Winzio believes your data belongs to you — and with that comes clear, defined rights over how it is used. Each of those rights is outlined in detail below.

To exercise any of these rights, email support@winzio.asia. Winzio will respond within 30 days. Please note that in certain cases, legal obligations may prevent us from fulfilling a request — if so, we will explain why.

Winzio does not retain your data indefinitely. Each type of data has a defined retention period based on legal requirements and business purposes.

• Account Information: For the duration of account activity and 5 years after closure — in accordance with regulatory requirements.
• Financial Transaction Records: 7 years — in accordance with international financial regulations.
• KYC Documents: 5 years after account closure.
• Support Contact: Up to 2 years after last contact.
• Marketing consent record: Up to 3 years after consent is withdrawn.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last a maximum of 1 year.

Once the retention period has passed, Winzio automatically deletes or anonymises your data so that you can no longer be identified in any way.

Winzio may update this Privacy Policy from time to time, as required by changes in business operations, legal obligations, or technological developments.

• For significant changes, advance notice will be sent to your registered email address.
• The page will always display the date it was last updated.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.

For any privacy-related questions or concerns, please reach out to us at the contact details below. Winzio is committed to transparency and is always ready to address your questions.